Tracking order

Thank you for shopping with FlorWeave! We are committed to keeping you informed about the status of your order every step of the way. Once your order is processed and shipped, you can easily track its journey to your doorstep.

How to Track Your Order

Your order tracking process is straightforward. Follow these steps:

  1. Locate Your Tracking Information: After your order ships, you will receive a shipping confirmation email sent to the email address provided during checkout. This email will contain your unique tracking number and the carrier name (e.g., USPS, FedEx, DHL).
  2. Use the Tracking Number: Copy the tracking number from your email. You can then use it on the carrier's official website or a universal tracking platform (see recommendation below).
  3. Check for Updates: Enter the tracking number on the chosen tracking site to view real-time updates on your package's location and estimated delivery date.

Please note that it may take 24-48 hours for the tracking information to become active in the carrier's system after you receive the shipping notification.

Recommended Tracking Platform

For a convenient and comprehensive tracking experience that works with numerous carriers worldwide, we recommend using:

17Track

17Track is a reliable, multi-language global tracking website. To use it:

  • Visit the 17Track website.
  • Paste your tracking number into the main search bar.
  • Click "Track" or press Enter. The site will automatically detect the carrier and display the detailed tracking history, including transit points and delivery status.

This platform is particularly useful if you are unsure of the carrier or if your package is handled by multiple logistics partners.

Need Further Assistance?

If you encounter any issues with your tracking information, such as a "Not Found" status for more than 48 hours after shipment, or if the package status hasn't updated for an extended period, please do not hesitate to contact our customer support team. We are here to help!

Simply email us at [email protected]. Please include your order number and tracking number in your inquiry for the fastest assistance.

We appreciate your trust in FlorWeave and wish you a delightful experience with your new fashion finds!