Shipping policy
Shipping Methods & Delivery Times
FlorWeave currently offers Standard Shipping for all orders. We partner with reliable global carriers to ensure your fashion items reach you safely.
Please note that all delivery timeframes are estimates and commence once your order has been processed and shipped. Processing typically takes 1-3 business days.
- Domestic (U.S.) Orders: 5-10 business days.
- International Orders: 10-20 business days. Delivery times may vary significantly depending on the destination country's customs procedures.
You will receive a shipment confirmation email with a tracking number once your order is on its way.
Shipping Costs
Shipping fees are calculated at checkout based on the destination and the total weight of your items. There is currently no minimum order value for free shipping. The exact cost will be displayed before you complete your purchase.
Shipping Destinations
We ship to most countries worldwide. If you encounter any issues placing an order from your region, please contact us for assistance.
Order Tracking
Once your order is shipped, you will receive an email containing your tracking information. You can use the provided tracking number on the carrier's website to monitor your package's journey.
Customs, Duties & Taxes
For International Customers: Please be aware that cross-border shipments may be subject to import duties, taxes, and fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the item price or shipping cost paid to FlorWeave. We cannot predict or control these charges. For more information, please contact your local customs office.
Incorrect Shipping Address
It is the customer's responsibility to provide a complete and accurate shipping address. FlorWeave is not responsible for packages lost or delayed due to incorrect addresses provided at checkout. If you realize you have entered an incorrect address, please contact us immediately at [email protected]. We will attempt to modify the address if the order has not yet been processed for shipping.
Undeliverable Packages
If a package is returned to us as undeliverable (due to an incorrect address, failure to pay customs, or unclaimed at the local post office), we will contact you via email. A refund for the merchandise will be issued, minus the original shipping costs and any return fees we incur.
Contact Us
For any questions regarding our shipping policy or your order's status, please do not hesitate to reach out to our customer support team at [email protected]. We are here to help.